We offer a first class
professional service to our
guests.
On arrival you will be met at
the Villa, guests are given a
Welcome Hamper with tea, Milk, soft drinks (in the fridge) and some light
snacks.
Guests can upgrade their
Welcome Hamper (charges apply).
Usually most guests arrive at
night or very early in the
morning, and when this is the
case, and guests prefer, we try
to ensure guests can go to bed
as soon as they can.
In this case we limit ourselves
to "Security and Health & Safety
issues", and return the
following day to explain
everything else in more detail .
Each guest Group is given a
folder on arrival with lots if
information about their villa as
well as whose who and what do do
type information.
Guests normally come to the
Restaurant. (See Menu) at 10.00am on
their first morning and have
breakfast. Sid normally gives a
short talk, answers questions
and sorts out care hire, trips
and shopping ect. When guests
leave after breakfast somebody
will normally go back to the
villa with them, and show them
everything: How DVD's, Washing
Machine, Satellite, pool lights
etc. After Breakfast
Sid normally can arrange a trip for the
Food Shopping. Somebody will normally go back to the villa with guests and
shown them how everything works:
TV,
DVD etc.
When you
have a local presence, and ours
is 24/7, we can ensure that the
things that matter to guests,
and might be overlooked by
"locals", are maintained to the
highest standards. So the pool
is cleaned every day, and the
levels of pool chemicals are
checked on a daily basis. In
addition we ensure that our
guests have constant hot water,
which is very usual in hot
countries. We also make sure
that there are smoke detectors
and fire extinguishers which
work. We have Carbon Monoxide
detectors next to the gas
boilers, which themselves are
serviced on a regular basis.
There is a large safe, large
enough for cameras, laptops,
passports etc as well as a
modern burglar alarm at the
villa.
We have copied all the best
features of villas we have
stayed at. First and foremost we
wanted villas that guests would
look forward to coming back to.
We wanted guests to go home and
show off to their family and
friends the fabulous place they
stayed.
Unlike some villas which guests
are afraid to move around in
case something gets damaged, the
Villa Marcus, Villa Alison and
Villa Olji are designed for
enjoyment. We have avoided
marble floors which stain if you
spill wine, and become a skating
ring when they are wet.
Experience has taught us that
guests want villas with great
private pools, modern facilities
and lots of private spaces. We
also know that almost all of our
lettings are to guests who
expect the nicer things. Guests
want constant hot water, and who
want a dishwater and washing
machine that work. Guests who
want a large BBQ and lots of
choices.
Our guests have been a wealth of
great ideas. We have acted on
these ideas and we are
constantly improving. For
example the Villa Marcus, Villa
Alison and Villa Olji all have
at least 3 TV/DVD's as well as
at least 5 toilets. Imagine 15
people in the morning queuing
for one loo.
We do these things because we
want to be the best.